João Domingos Matola Muconto

Summary

Solution engineer experienced in banking and enterprise systems, specializing in incident management, system integration, automation, and controlled change delivery. Adept at transforming complex business requirements into scalable technical solutions while maintaining high standards of security and operational efficiency.

Professional Experience

MARRAR, LDA (ABSA Bank)

Systems Analyst

September 2024 – Present

Supported mission-critical banking systems ensuring 24/7 availability.
Managed 549+ production incidents (L2/L3) with deep Root Cause Analysis (RCA).
Implemented controlled changes and deployments following strict banking protocols.
Supported APIs, complex integrations, authentication systems, and batch jobs.
Built Python and C# automation scripts, reducing manual workload by 35%.

FOSS LABS SERVICE

Solutions Engineer / Systems Engineer

September 2023 – September 2024

Delivered ERP solutions using open-source platforms tailored to client needs.
Designed technical solutions and configurations based on business requirements.
Built robust integrations via REST APIs and process automation.
Designed and executed cybersecurity assessment & penetration testing services.
Conducted security assessments and provided critical remediation support.

WORLD MESSIANIC CHURCH

Missionary

2016 – 2023

Built internal management systems using Python, Django, Odoo, and MySQL.
Coordinated humanitarian and organizational operations across multiple international regions.

DELIMITE, LDA

Web Developer

2014 – 2015

Built CMS applications using WordPress and Joomla.
Developed backend logic, optimized performance, and implemented basic security hardening.

Technical Skills

Ops & Management:

Incident Mgmt (L2/L3), RCA, Change & Release Management

Backend:

Python, FastAPI, Django, REST APIs, C#, .NET, PHP, Go

Databases:

SQL Server, Oracle, PostgreSQL, MySQL

Automation & Cloud:

n8n, Zapier, UIPath, Linux, Docker, AWS basics, CI/CD, Nginx

Security:

Secure Coding, Web App Testing, Penetration Testing

Communication:

Technical Writing, Leadership, Intercultural Communication

Projects & Writing

Interactive Online CV

HTMX, JavaScript, CSS

Hosted at: jmuconto.github.io/resume
Features dynamic toggles and optimized print engine.

Technical Writing (Medium)

Content Strategy, Tech Education

100+ articles published.
Averaging ~300 monthly readers on software engineering topics.

Education & Certifications

BSc in Information Management

Polytechnic University (Maputo)

● Cisco: Cybersecurity & Ethical Hacking

● Microsoft: C# Fundamentals

● Automation Anywhere: RPA

● UniAthena: Python Masterclass